RetailXen Features
The RetailXen Content Management System can be accessed from any compatible device to will allow Shop Owners to sell their Product(s) and Services on multiple platforms including The Website, mobile application, and physical stores. The integrated payment gateways, automatic VAT calculations, shipping methods, Order, Product(s), and Customer management makes it a convenient web-based commerce solution.
Point of Sales Features:
Similar to the tasks that traditional cost system performs with retail Point of Sales software, Retail Xen Admin will also allow doing purchase, daily sale, checking profit-loss, maintaining serial-wise Products with warranty system so that warranty claims for serial-wise Products can be streamlined. RetailXen CMS can perform:
- Billing and Order processing by using different payment gateways, automatically calculating and adding Product taxes, and generating Order invoices for both Customers and Shop Owners.
- Generating daily, weekly, monthly, and yearly cost basis reports of Orders, Product(s), and Customers.
- Providing stock visibility and management of Per Unit, Limited, and Unlimited Product(s) with inbound and outbound inventory and facility to make stock adjustments.
- Retains Customer information and their purchase history to provide a personalized purchase experience.
Image 1: RetailXen performs similar functions of the traditional cost system i.e. Point of Sales software.
Image 2: Invoices of purchases can be printed in the format of Point of Sales software for Customers.
Ecommerce Solution:
As an ecommerce platform, RetailXen is ideal for Shop Owners who wants to start an ecommerce store which is provided by the RetailXen Website for long-term growth. This Content Management System includes common business tools on the Admin Panel interface that will allow Sellers to design their online store and sell their to boost retail sales. Crafting and launching The Website with RetailXen will be simple for Shop Owners with data protection on Customer’s contact details and payment information.
Shop Owners having little to no experience in web development can rely on RetailXen to have full control over their Orders, Product(s), and Customers. Offering competitive and cost-efficient packages, RetailXen offers an user-friendly CMS to operate everything efficiently from home page to Product ordering to checkout that will keep Customers coming back. With inventory management, payment, and shipping gateways, RetailXen will be the perfect ecommerce solution.
Image: Retail Xen Content Management System is a platform independent web-based commerce solution.
Robust Warranty Management System (RMA):
For effective warranty management, RetailXen provides a Robust Warranty Management System (RMA), through which Shop Owners can track all warranties of any Product throughout its lifecycle. Using the system, the Shop Owners will be able to create, activate, and track warranties and warranty claims for Product(s).
The information of a Customer’s warranty coverage and Product warranty information like manufacturing date, expiry date, and warranty period will be stored in RetailXen’s database. Therefore, Shop Owners will be able to handle all processes associated with warranties for Product(s) to improve Customer satisfaction.
During a Product’s warranty period, if a Customer makes warranty claims, then the Shop Owner can manage the return merchandise authorization through which the Customer can return their Product for a refund, repair, or replacement. RetailXen’s Robust Warranty Management will help store and manage them better.
Image: Retail Xen provides Lifetime, Local, International, Service, and Replacement Warranties with RMA.
Warranty Processing:
After Customer makes warranty claim on a defective Product, their claim will be examined by customer service. If their claim is approved, then refund, replacement, or refund will be provided for their Product by the Shop Owner. Based on the warranty information on database, Shop Owners can efficiently process warranty claims.
Based on Lifetime, Local, International, Service, and Replacement Warranties, RetailXen Admin will keep record of serial-wise Products with warranty system so that warranty claims for them can be streamlined. Besides, with warranty processing being automated, the Shop Owner will be able to provide faster service, resulting in higher Customer satisfaction.
After Sales Servicing Feature:
Retail Xen’s allows the Shop Owners to provide after-sales servicing to Customers based on the Product(s) or Services they have already purchased. It includes support regarding the warranty services, repairs, or upgrades. Considering the fact that, satisfied Customers tend to create repeat Customers, RetailXen incorporates features of technical support and handling returns, exchanges, or repairs easier.
Image: Retail Xen incorporates Servicing features like technical support or Product repairs.