Introduction and Admin Panel
Introduction to our Retail Xen Website Content Management
Documentation
Welcome to Retail Xen! We are ready to help you start building your business and reach out to more Customers across the web. We are here to provide you the best ecommerce solutions to help you get set up for success.
This documentation is structured with how-to guidelines, technical references, explanations, and examples with screenshots. We hope that, this documentation will serve the Shop Owners better, because while using the CMS software they will find the right kind of guidelines here that will serve their needs to understand the modules and their operations.
Retail Xen provides complete retail solution for managing day-to-day business through the ecommerce software with intuitive user interface that comes with minimum monthly charges in different package plans. We have The Website and the Admin Panel. The Website allows businesses to sell their Products and Services online through the Shop powered by the Content Management System. With The Website, you can get your online business or store up and running.
On the other hand, the Admin Panel allows personalizing and managing the online Shop, add new Products, take Orders, manage Customers, generate invoices, maintain ledger, and start selling right away! The comprehensive admin panel will provide all the facilities of maintaining an online businesses easily with single to multiple admins to manage The Website with various modules and administrative tools.
This is a help documentation for the admin panel. In this documentation, the Shop Owners will learn about how to operate the Admin Panel by reading through the materials as end-users with guidelines to follow.
User Management FAQ
Learn about the functionality of User Management roles on Admin Panel.
General Accounting
Read through this section to understand how to keep track of sales, costs, profits, inventory, checks, cash, and day to day ledger for your business.
Errors Glossary
Read this section to understand the nature of errors that may occur in the system.
Home Page
Admin Panel or Home Page for all Tenants
Setup Tenant Details
Update information for the Tenant Account by filling out the basic, legal, and social information in three steps.
All Settings
All Settings will allow configuring business information, Payment gateways, Shipping gateways, tax related settings, and product retail channel settings.
Gateway Display Names
The importance of keeping Gateway names to their default values.
User Profile
Configure basic User Information from View Profile tab.
Customers
Learn More about Regular Customers, Credit Customers, and Credit Suppliers.
Order Management
Utilize order tab to keep track of orders and modify order status and details.
Transaction Modals for Three Customer Types
Functionality of Transaction Modals for 3 Customer Types on Cart and Order Page.
Cash Report
Learn how to make Order payment with Cash and view the Cash Report.
Purchase History
Learn More about how to purchase Products and view the Purchase History.
Products
Learn More about how to search for Products and create Products using pre-defined templates or create Custom Products from scratch.
RMA
Learn more about creating and managing RMA for Limited, Unlimited, and Per Unit Products.
Product Settings
Learn more about creating and managing Brands, Galleries, Warranty Plans, Product Categories, Tags, and RMA within Product Settings.
Product Batch and Stock
Learn More about how to search, create, and modify details of Product Batch and Stock of Per Unit Product(s).
Reports
Detailed overview of various reports are given with screenshots here.
Content Management
Create and manage Pages and Widgets for promoting Products on The Website.
Manage PC Builds
Manage User and Featured PC Builds from the Miscellaneous tab.
Tags
An explanation on how tags work in the system.
Operation Manual
This Operation Manual will guide CMS Users on how to perform specific functions.
Policy Templates
Policies associated with using our website and services.
Initial Shop Setup
Learn More about how to configure Settings for nag displays on Dashboard
Ledger
Learn how to configure Settings for Ledger, Credit Customer, and Credit Supplier.
Automatic Payment Gateway Configuration
Learn how to configure and setup Automatic Payment Gateways from Admin Panel.
Order Payment with Multiple Transactions
Resolve Pending Order by completing Order payment with Multiple Transactions.
Image Resolution Requirements
Learn More about the requirements of Image Resolution for Widget Banner Layout.
Customer's Manual
Customer’s go-to guide on how to place Orders, add profile information, add Billing/ Shipping address, make payments, and create PC Builds.
Cable Plug and Socket Types
Learn about the different electrical outlet cable plug and socket types used around the world.