Order Payment with Multiple Transactions

Complete Order Payment with Multiple Transactions

In order to add multiple transactions for completing payments on a single Order, create an Order by filling basic Customer Information and Shipping Address. In the Cart, search for and add Products from the drop down menu. Check Product rate, Order total, subtotal, and click Proceed to select payment and shipping options.

Image 1: Create Order Cart by adding Product and checking Product rate, Order total, subtotal to pay later.

Confirm Order without selecting Payment

Now, if a Customer wants to complete their order payment through Multiple Transactions i.e. half of the payment through BKash and half through Cash, then they will have to confirm Order without selecting any payment option. It can be seen in the example that, In Store Pickup was selected as Shipment without selecting any Payment option. Add a Note to keep record that Order was placed without Payment and transaction will be completed later. Thus, proceed without selecting any payment option and click on Confirm Order to proceed to the next step.

Image 2: Confirm Order without selecting any Payment and add a Note that Order was placed without Payment.

As Customer wants to place Order without payment, so select the option Ignore Issue to proceed without paying upfront for the Order. Click Submit button to proceed and confirm the Order without payment and pay later.

Image 3: Select the option Ignore Issue on payment confirmation modal to proceed without paying for Order.

Add Transactions for Pending Order Balance

To add payment details to this Order, go the the Orders Tab, where the newly created order will appear at the top of the list. Now, click on the ⌄ to extend viewing the options for adding Payment details for the Pending Order.

Image 4: Click on ⌄ from Order to extend viewing options for adding Payment details for the Pending Order.

Currently, Order has incomplete payment that needs to be completed. For Order Payment, click the Transaction + button which will redirect to the Payment Gateway that will allow making payment with Multiple Transactions.

Image 5: For Order Payment, click the Transaction + button that will redirect to available Payment Gateway.

Resolve Pending Order Balance with Cash Transaction

Customer can resolve Pending Order balance with Multiple Transactions i.e. Cash and Bank Transfer. So, when the page redirects to Payment Gateway, first select Cash. As the Order total is 93,000 BDT for example, the Customer can make payment of 70,000 BDT by Cash and pay the rest with another Payment Gateway. On Amount box, type target amount that Customer wants to pay by Cash, i.e. 70,000 BDT and click Submit to complete payment.

Image 6: Resolve Pending Order balance with Multiple Transactions i.e. a certain portion with Cash payment.

Before completing the transaction with Cash payment, a pop-up will show asking for confirmation to proceed. So, click Proceed to the confirm partial payment of 70,000 BDT for Order with Cash payment.

Image 7: Before completing transaction with Cash payment, a pop-up will ask for confirmation to proceed.

After completing partial transaction with Cash payment, a pop-up will notify that Full Payment for the Order is still incomplete and give two options to make payment with Credit or ignore the issue to complete full payment later.

Image 8: A pop-up will ask to make payment with Credit or ignore the issue to complete full payment later.

After partial payment is completed with Cash, it will show within the Transaction history of the Order. 70,000 BDT that was paid with Cash here that will show payment status as Completed with no Fee Amount for Cash payment.

Image 9: After partial payment is completed with Cash, it will as Completed within the Transaction history.

Resolve Pending Order Balance with Bank Transfer

In this Order, a remaining amount of 23,000 BDT is pending from Order total 93,000 BDT. To resolve the Pending Order balance and complete remaining payment with another payment gateway, click the Transaction + button. As Bank Transfer was selected as second payment option, Bank Transfer Transaction ID needs to be filled in first.

On Amount box, the remaining Order balance of 23,000 BDT will automatically be filled. As Bank Transfer payment method was selected, there was no transaction fee. Click Submit to complete payment of remaining 23,000 BDT.

Image 10: Resolve Pending Order balance with Multiple Transaction i.e. remaining portion with Bank payment.

Before completing the remaining payment of 23,000 BDT with Bank Transfer, a pop-up will ask for confirmation to proceed with the transaction. Click the Proceed button to confirm payment with Bank Transfer.

Image 11: Before completing transaction with Bank Transfer, a pop-up will ask for confirmation to proceed.

Check Multiple Transactions on Order Invoice

After completing full Order payment, Transaction history will show the payment amounts and Payment Gateways used. To check and view the full Order payment details breakdown, click the Print Invoice button.

Image 12: Full Order payment will show in Transaction history, click Print Invoice button to check details.

The invoice will reflect Multiple Transactions that were used to complete Order payment. The breakdown of all the transactions will show below Total Paid. This is how Order Payment with Multiple Transactions can be completed.

Image 13: Invoice will reflect breakdown of Multiple Transactions that were used to complete Order payment.