Logging into the CMS

Logging into the CMS will allow Tenant Users to create and manage several tenants and shops.

Login to the Admin Panel

When the New Tenant Account is created, save or bookmark the Login URL for future logins. The Login Link will usually include the Store Name at the beginning of the URL within the blank space as shown in this example: https://_________________________________.retailxen.net/admin/dashboard

Therefore, log into the Admin Panel using the saved login link. When attempting to Log in, the page will appear as follows, where the User can Sign in with Password, or alternatively Sign in with Email or Phone OTP.


admin login page, Click here to Sign In using the Password (if password is set), Enter Phone Number to Login, Click here to Sign In using the Email or Phone OTP

Steps of Admin Panel Login

Clicking on the Sign In button will redirect to this page, where there are options to Sign In using Password, Email OTP, or Phone OTP as shown in the screenshot. So, use any of the three Sign in options to Login to Dashboard.


sign in option selection, If a Password is set, then type Password and Sign In from here, Click here to Sign In using the Email OTP, Click here to Sign In using the Phone OTP, Click here to go back to main Sign In page


To Sign in with Email OTP, click on Send OTP to my Email that will redirect to this page. Type in the Email OTP received in the email address and hit Submit that will automatically Log the User into the Dashboard.


sign in with Email OTP, Type in the Email OTP sent to the email address and hit Submit button


To Sign in with Phone OTP, click on Send OTP to my Phone that will redirect to this page. Type in the Phone OTP received in the phone as an SMS and hit Submit that will automatically Log the User into the Dashboard.


sign in with Phone OTP, Type in the Phone OTP sent to Phone as an SMS and hit Submit button

Admin Panel Dashboard

Logging in will redirect to the Admin Panel which comprises of separate modules to manage various aspects of the Shop like – Customers, Orders, Products, Product Settings, Content Management, and Miscellaneous. So, check up on day-to-day sales or manage Products, Orders, Customers, and The Website using these modules.


Admin Dashboard


To end the sesson or to login to a different Tenant User, simply click Log Out option from the Navigation Menu.


Admin Log Out option, Simply Click Logout to end the session or to Login to a different Tenant User

Last modified November 11, 2022: Login and General Accounting Updated (22a8a4f7c)