Edit Payment Status

Update Payment Status

If an Order is made without payment from Cart, the payment will remain Draft on Order Dashboard. For adding payments to the Draft Order, Order status needs to be changed from Draft to Pending and payments can be added by clicking + Payments from the order payment section.

Image 1: Order status need to be updated from Draft to Pending to add payments to unpaid Order.

When an Order is placed, it may have pending Payments or require Payment verification. Usually, when a payment is added from Order dashboard for an unpaid order, it will automatically change the payment status. However, Shop Owner can also manually update to different Payment statuses. Select from various statuses for Payment to update such as Pending, Partially Paid, Free, Paid (Pending Approval), Paid, Refunded, Partially Refunded, and Canceled, based on what action needs to be taken for the transaction status and to keep record of Payment status for an Order.

Image 2: Payment statuses can be updated to based on transaction verification and completion.

Payment Status: Free

If any agreement has been made between Seller parties, or between a Shop Owner and a Customer for the other party to receive certain Products as samples or gifts, then the Shop Owner will have to mark them as Free on the Payment status which will automatically reflect on the Order invoice. Seller can set the payment status as Free when they provide gift to customers with purchase, such as laptop bags as free with laptops.

Payment Status: Pending

Orders having Pending payment status means no payment has been made for the Order. Usually, Orders placed without payment from Order Cart will automatically have Pending payment status. Shop Owner can also manually set payment status as Pending for Order if no Payment has been added and the Shop Owner is awaiting Customer’s payment or if previous Cheque payment has failed and order have dues.

Payment Status: Paid

When a Payment is marked as Paid, it means that full payment has been made for the Order or payments have been Verified by the Shop Owner. If Customers have completed their payment using one or multiple Payment Gateways, then Shop Owner can change the Payment status to Paid after Customer have fulfilled all the Order Payment steps from their end and Shop Owner have verified those payments.

Payment Status: Paid (Pending Approval)

Payment Status: Partially Paid

If the system capture less than the full amount of the order through card payment, offline, or custom payment method, then the Order’s payment status can be marked as Partially Paid by the Shop Owner.

Payment Status: Refunded

Payment Status: Partially Refunded

Payment Status: Canceled

Image 2: Payment marked as Paid means that Payment was successful by Customer and Shop Owner verified it.